Refund Policy — Hovo Digital
1. Introduction
This Refund Policy outlines the conditions under which Hovo Digital (“we”, “our”) provides refunds for purchases made through our website or other authorized platforms.
2. Eligibility for Refund
- Refund requests must be submitted within 7 days of purchase.
- The service or product must not have been used, altered, or damaged.
- Proof of purchase (invoice or receipt) must be provided.
3. Refund Process
To request a refund, email our support team with your order details and reason for the request. Once verified, refunds will be initiated to your original method of payment.
4. Non-Refundable Items
- Digital or downloadable products once accessed or delivered.
- Custom or personalized services.
- Services that have been started or partially completed.
5. Refund Timeline
Approved refunds are typically processed within 7–10 business days. The actual time may vary depending on your payment provider or bank policies.
6. Contact Us
If you have any questions about this Refund Policy, contact us at:
Email: support@hovodigital.xyz
We may update this policy periodically. Any revisions will be posted on this page with an updated revision date.